Frequently Asked Questions
Here are some of the questions we are asked most often. Have a question that isn’t covered here? If you have questions that are not answered here, please Contact Us. We’d love to help.
WHEN WILL WE GET OUR PICTURES?
Typically, in 4-6 weeks. You’ll receive a slideshow with wedding-day highlights with your choice of music within 3-4 days so the wait won’t seem so long. Sorry! It takes time to edit photos and make sure you have beautiful pictures of your wedding day. We don’t take shortcuts.
HOW WILL WE RECEIVE OUR PHOTOS?
A private, online photo gallery that’s available for 4 weeks after delivery. Our Your Photo Gallery & Photos page has detailed info about your image files, our photo-editing monitors, and a video about your photo gallery.
HOW MANY PHOTOS WILL WE RECEIVE?
We don’t count, we just shoot. We do take more than necessary since not all photos are winners – there are test shots, someone inevitably blinks, walks in front of the camera, or has an odd facial expression. It’s always better to have more than not enough. You’ll receive about 80 photos per hour of coverage.
HOW MUCH DO YOU CHARGE?
We’re proud to be one of the top wedding photographers in Costa Ria, giving our clients the best in photography, products, and customer care. Our prices are based on hours of coverage and range from $850.00 – $3,500.00.
DO YOU CHARGE FOR TRAVEL & LODGING?
Only for engagement, honeymoon, and anniversary session in Guanacaste and lower Puntarenas. These fees are included in all our Wedding Collection. We do charge a travel fee for weddings if there are wedding-day events that take place at locations not within the same resort, hotel, or venue.
THE BOOKING & PAYMENTS PROCESS?
There’s a 30% booking fee and and contract. The balance is split into 2 payments with the final one due 7 days before your wedding. To see the booking and payment process, watch the the video on our How to Book Us and How to Make Payments pages.
DO WE HAVE TO SPEND AN HOUR ON GROUP PHOTOS?
No. We create a portrait shot list with you that weights how much time there is and how many family members there are. This makes it go rather quickly. We can shoot a family portrait session in 15 minutes using the shot list. It takes about 2-5 minutes per group once we’re set up.
WHAT DO YOU WEAR?
Why try not to stick out or dress as if attending a funeral. We favor blacks and whites to avoid color cast and comfy shoes to keep our feet happy while standing most of the day. If you need us to dress formally, we will.